Terms and Conditions

Last Updated: Saturday, 26 October 2024

Welcome to SalesLK! By accessing or using our website (https://saleslk.com) and services, you agree to comply with and be bound by the following terms and conditions. Please read these carefully.

  1. General Terms
      1. Acceptance of Terms: By purchasing from SalesLK, you agree to these Terms and Conditions, along with our Privacy Policy and Refund Policy.
      2. Modifications: We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting. Please review these Terms periodically to stay informed.
      3. Eligibility: To place an order, you must be at least 18 years old or have the permission of a parent or guardian.
  1. Account and Registration
      1. Accuracy of Information: When creating an account, you agree to provide accurate, complete, and current information. You are responsible for updating your information as needed.
      2. Security: You are responsible for maintaining the confidentiality of your account login details. SalesLK is not liable for any loss or damage resulting from unauthorized access to your account.
  1. Orders and Payment
      1. Pricing: All prices are listed in Sri Lankan Rupees (LKR). SalesLK reserves the right to change prices at any time without prior notice.
      2. Order Acceptance: SalesLK reserves the right to refuse or cancel any order for any reason. If we cancel an order after payment, a full refund will be issued.
      3. Payment Options: We accept payments via [list payment options, e.g., Cash on Delivery (COD), bank transfers, etc.]. Any additional fees for COD or other services will be clearly stated at checkout.
  1. Shipping and Delivery
      1. Shipping Costs: Shipping fees are calculated at checkout and vary based on location and selected delivery options.
      2. Delivery Timeframe: We aim to deliver all orders within 3-5 days. However, delivery times may vary based on location and product availability.
      3. Delayed or Missing Orders: If your order does not arrive within the expected timeframe, please contact us at info@saleslk.com or +94 773103101.
  1. Return and Refund Policy
      1. Reporting Issues: Customers must inform us of any issues within 24 hours of delivery and provide video evidence. Detailed information is available in our Refund Policy.
      2. Returns: Upon confirmation of an issue, customers must return the item by post to receive a replacement. Shipping costs for returns are borne by the customer.
  1. Product Descriptions and Availability
      1. Product Information: While we strive to provide accurate product descriptions, SalesLK does not guarantee the accuracy or completeness of all information.
      2. Availability: Products listed on our site may be subject to limited availability. If a product becomes unavailable after placing an order, we will notify you promptly and provide a refund if applicable.
  1. User Obligations
      1. Prohibited Conduct: You agree not to use the website for any unlawful purpose or engage in activities that may harm SalesLK or other users.
      2. Intellectual Property: All content on this website, including text, images, logos, and product descriptions, is the property of SalesLK and protected by copyright laws. Unauthorized use or reproduction is prohibited.
  1. Limitation of Liability

            SalesLK is not liable for any damages, direct or indirect, arising from your use of our  products or website. Our liability is limited to the purchase price of the product.

  1. Governing Law

These Terms and Conditions are governed by the laws of Sri Lanka. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Sri Lanka.

  1. Contact Information

For questions or assistance, please reach out to:

  • Email: info@saleslk.com
  • Phone: +94 77 3103101]
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